Telephone systems in general are technical products to understand so rather than scratch your head and look at all the available IP telephony equipment and what they can do, tell us a little about your business and your requirements (this will take you less than 15 minutes) and one of our consultants will contact YOU to recommend a solution for your business. You can then study the VoIP telephone system equipment recommended and understand...

When someone calls your main reception number and the receptionist dials an abbreviated number like 101 to transfer the call internally to say, the accounts person, this is abbreviated dialing. Some companies use a generic naming convention like 101, 102, 103 etc, while other companies choose to use the last 3 digits of the persons direct indial number, eg. 691, 692, 693 etc. Abbreviated dialing is configured in the cloud (contact virion...

Group pickup is a feature that allows all extensions in your organisations to pickup a call. If you are working in a group environment like a sales team or administration office and you hear another phone ring you can answer it. The group pickup feature needs to be activated on the VoIP service to become active if you are using a cloud based telephone PBX system. If you have an internal PBX system in your office (like the Linksys SPA9000)...

The olden days when you would lose your telephone number if you moved to a different area outside of your local telephone exchange is long gone. Many businesses used to get a 1300 or 1800 number so that they could keep their telephone number the same no matter where the business was located. You can now keep your telephone number with you no matter where you go, even overseas! The telephone numbers that are allocated to you by virion are...

You are probably familiar with voicemail (also known to Telstra customers as Messagebank) that enables your callers to leave a message for you. With mobile phone services a common scenario involves you calling a special voicemail number and retrieving those messages. Some virion business grade VoIP services automatically come with voicemail-to-email and the feature is included in the subscription price for your VoIP telephone numbers, all...