Categories: News

VoIP Business Telephone System

Say Goodbye to Telstra

We had a scenario just recently where a new client wanted to use our Business VoIP services. The system worked well for their purposes and they had a good Internet connection with good upload speed and it dawned on them that having a VoIP business telephone system also means that they no longer rely on Telstra for their phone call charges! It was a happy moment filled with goodbyes.

Now You Can Focus on Business Telephone System Functionality

It is important to realise that the telephone network in Australia is now more de-regulated than ever before and it means that you can deal with a company that provides more personal service and a telephone system that suits your specific business needs. Here are some considerations to having a VoIP phone system:

  • Do you already have a telephone system
  • Does your system allow voip connectivity
  • How you want the calls to be managed (local or remotely)
  • What type of handset do you want
  • Do you have remote locations
  • Do you have a good broadband connection (up speed more than down speed)

Use Your Existing Business Telephone System

The simplest solution (if you only have a few lines and want to use your existing normal telephone system handsets) is to purchase an ATA box and have it configured for your voip service. You can use this option with most telephone systems too and it allows you to choose to call out using voip (to save money) yet receive calls as you would normally.

New VoIP Business Telephone Handsets

If you want to get a bit more modern, purchase the Linksys IP Phones that can be configured to use your preferred VoIP service. These phones can be access via your local network and each one can be connected to it’s own DID (Direct Indial Number) so no matter where it is connected, it is still part of your phone system. We even tried it out in Hong Kong, connected to a home internet connection in Discovery Bay and made calls, it was just like being back in Australia. These phones send their switching information out via your internet connection to your VoIP server – and On Net calls are FREE!

VoIP Business Telephone PBX Equipment

If you want to have more control over your voice traffic and configuration (transferring calls, call groups, music on hold etc) you can purchase an IP PBX like the Cisco SPA9000. This will ensure that voice packets are handled more locally than over the Internet. An IP PBX can be configured to handle incoming calls using your existing telephone services so you can use your new phones to take and transfer calls.

Can virion Help You?

VoIP Business Telephone System Handsets

VoIP handsets enable your small business to take advantage of the functionality and flexibility of a hosted CloudPBX. These handsets can be located in remote offices like staff or contractors homes or even interstate or international offices.

Learn more about Business Telephone System Handsets

Business Telephone System Call Flow Scenarios

Do you want to see how most people handle the calls with their business telephone system? These call flow scenarios enable you to quickly choose from the most common choices and can help you get a good solution quickly.

Business Telephone System Scenarios

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Steve Slisar

We've used educational marketing to help students learn digital skills and how to use accounting, office administration, digital marketing, customer service and online sales skills. These skills help people find work, run better businesses and do a better job for their customers.

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