Articles

The Sales Training Academy Online Customer Service and Sales Training Courses

  • Stop Losing Leads & Wasting Sales: You need a Pop-Up Form + a CRM
    by 123 Group Pty Ltd on August 12, 2026 at 5:35 am

    If you’ve ever added a pop-up form to your website promising a discount code or a free guide in exchange for someone’s email address, you’ve probably run into the same problem we did: the enquiry lands in your inbox, gets buried under fifty other emails, and by the time you get around to replying, the The post Stop Losing Leads & Wasting Sales: You need a Pop-Up Form + a CRM appeared first on The Sales Training Academy.

  • Why Our AI Customer Service Agent Actually Works
    by 123 Group Pty Ltd on August 10, 2026 at 7:33 am

      It’s Because of the FAQ’s about our MYOB and Xero courses We’ve been rolling out AI-assisted customer service across a few of our own websites lately, and it’s given us a pretty clear, real-world lesson: the AI isn’t the hard part. The knowledge behind it is. Take two of our own sites as an The post Why Our AI Customer Service Agent Actually Works appeared first on The Sales Training Academy.

  • How Do You Create an Email Template in Outlook?
    by 123 Group Pty Ltd on August 10, 2026 at 7:21 am

    Why Your Customer Service Team Needs One Today If you’ve ever typed out almost the same reply to a customer for the third time in one morning, you already know the problem we’re solving today. It’s one of the most common questions we get asked by our office admin and customer service students: “How do The post How Do You Create an Email Template in Outlook? appeared first on The Sales Training Academy.

  • What your landing page should contain if you want to sell online bookkeeping courses
    by 123 Group Pty Ltd on June 10, 2025 at 5:48 am

    To increase leads, prospects, and customers for online bookkeeping courses in MYOB and Xero, your landing page should combine clear messaging, trust-building elements, and conversion-focused design. Here’s a breakdown of what to include: ✅ 1. Compelling Headline Example: “Master MYOB & Xero Bookkeeping — Get Certified and Boost Your Career or Business!” It should instantly The post What your landing page should contain if you want to sell online bookkeeping courses appeared first on The Sales Training Academy.

  • How cheap to go for your MYOB and Xero Bookkeeping Course
    by 123 Group Pty Ltd on February 8, 2023 at 11:04 pm

    Training courses are designed for people who want to be taken on a learning journey that gives them practical skills to help them remember what they learn. The olden days Before the Internet, a training course usually involved finding a good training centre within 20kms reviewing their course schedule for course duration and session times The post How cheap to go for your MYOB and Xero Bookkeeping Course appeared first on The Sales Training Academy.

  • Is Google Harassing You To Increase Your Advertising Spend?
    by Linda Roberts on July 20, 2022 at 6:03 am

    Is Google Harassing You To Increase Your Advertising Spend? Google now achieves billions of searches every single day, making it without doubt, the world’s leading search engine. So, with the search market effectively cornered, and most of the planet seemingly online at any given time, businesses are only too aware that featuring in Google searches The post Is Google Harassing You To Increase Your Advertising Spend? appeared first on The Sales Training Academy.

  • Online Customer Service Training Course
    by Linda Roberts on April 21, 2022 at 6:23 am

    Online Customer Service Training – All You Need To Know The Online Customer Service Training Course is a training package filled with easy to understand information, real life case studies, and practical tasks designed to get you up to speed on all aspects of online customer service.Once you finish this course, you will have all The post Online Customer Service Training Course appeared first on The Sales Training Academy.

  • A Catch-Up / Rescue Bookkeeping Case Study
    by Linda Roberts on January 25, 2022 at 5:39 am

    Catch-Up / Rescue Bookkeeping – A Case Study While every bookkeeping job comes with its own set of unique tasks, clients seeking catch-up (or Rescue Bookkeeping) tend to bring with them a host of relatively predictable (if dynamic) issues that you can manage effectively if you are aware of them. A typical catch-up bookkeeping scenario The post A Catch-Up / Rescue Bookkeeping Case Study appeared first on The Sales Training Academy.