Having a website and using digital marketing is now a must for any business that wants to survive let alone prosper and succeed.
Most customers are using Google and Facebook to find the products and services they are looking for and if your website has a call-to-action they’ll be able to interact with your business straight away.
Most interactions that customers have with your business is via these methods:
- Completing a form on your website
- Emailing you
- Calling you
Most methods of communicating with your business these days are digital. Take a look at what the major software companies are doing with Messenger, Whatsapp, webchat and you’ll notice the trend towards digital and mobile communications.
It’s important to use good tools to manage your communication with customers from initial contact, through to quoting, making the sale and providing customer support. This is how we can help.
We use and can help you with these digital platforms:
- Webchat using Zopim (now ZenDesk), Tawk and PureChat
- Support ticketing systems (ZenDesk and Tawk)
- Shopping cart website (WooCommerce)
- Quoting, Invoicing, Accounts Receivable, Accounting Software (MYOB, Xero and QuickBooks Online)
- Email marketing systems (MailChimp, Aweber, Campaign Monitor)
Digitise your business so you can be productive and responsible while working from anywhere.
Buying an Online Business
If you are exploring buying an online business, these are some advantages of working with us:
- historical evidence of earnings that can be projected to continue and grow in the future
- training and support in promoting and managing the business
- an existing brand that can be built on
- the ability to up-sell or cross-sell other products or services.