How to quote ON THE JOB
FOR TRADESPEOPLE, SOURCING NEW WORK and ensuring you’re getting paid on time, are integral parts of running your own business. As a tradie, the time between quoting for a job and it being accepted by a client can often run into weeks — or worse, months — which can adversely affect your business’s cash flow.
Unlike other small businesses, which can quote for jobs without having to leave their office, a tradesperson has to measure and quote for each job in person. It’s in a tradesperson’s best interest, then, to convert the vast majority of those quotations into jobs.
Quote online, in real time
Many tradespeople, while they may using a cloud-accounting package like Xero or MYOB AccountRight Live, they’re not using it efficiently.
Each time you go out to measure and quote for a new job, draw up the quote on your smartphone or tablet, and send it to your prospect while you’re still talking to them (some cloud-accounting packages allow you to send quotes and invoices by text as well as email).
Each time you go out to measure and quote for a new job, draw up the quote on your smartphone or tablet, and send it to your prospect while you’re still talking to them.
Sending a quote to a prospect before leaving, gives them the opportunity to ask any questions they may have, and may just result in immediate acceptance. But even if they don’t accept right away, it shows you’re keen, capable and ready to do the work.
If they have to wait a day or more for the quote, it could send the message you’re too busy or not interested. It’s also gives the prospect time to “cool off” from the initial excitement, and potentially have second-thoughts about getting the work done.
Connect to your sales software
The next thing you need is to make sure you have a full history of correspondence with your prospects. If you’re not already, you should start using a sales application, like Hubspot. Its basic plan is free, while its premium plan costs US$50/month. Hubspot connects to your Gmail account, and lets you send tracked sales emails — you can also connect it to an application like AWeber or Mailchimp to send marketing emails.
By sending your quotes and other sales emails through your sales software (Hubspot also lets you make free voice calls anywhere in the world), they’ll be tracked, so you not only have a full record of your correspondence with that prospect, but you’ll also see when they’ve opened your emails, clicked on links, opened documents, and so on.
You can also share your calendar with prospects so they can see times when you’re available to complete their job, without having to call and find a suitable time.
Follow up, follow up, follow up!
If you don’t personally have the time to follow-up, you should have someone do it for you — hire a virtual assistant, for instance. A lot of the time, depending on the job, people are still weighing up whether to get the work done and when. A phone call is often all it takes to get a quote accepted.
If you can’t get hold of them on the phone, then “automate” your contact with your prospects. Use your sales software to send “sequenced” emails — that is, a series of emails scheduled to go out at a particular time, when the recipient has or has not taken a particular action.
If you can’t get hold of them on the phone, then “automate” your contact with your prospects.
For help creating sales and marketing messages that will deliver more leads to your business, contact the team at Virion for more information about our content marketing services.
