Cumulus Call Plan

$29.90 per VoIP Number per month

Line Subscription

This call plan was created to provide a large range of services for a predictable monthly fee. If you commit to 12 or 24 months you will receive some extra Digital Voice Services (see below).

VIRION phone numbers come with no contract unless you use us to finance the cost of your business telephone system or setup and configuration costs.

COST: $ Included in monthly fee

Call Costs

Cumulus Call Plan with Direct Debit authority.

Calls to local numbers	Included in monthly fee
Calls to national landlines	Included in monthly fee
Calls from extension to extension	FREE
Calls to Australian mobile numbers	16c per minute billed by the second and no flag-fall
Popular International Destinations Charged by the minute	China 3.9c Singapore 2.9c UK 2.9c USA 2.9c New Zealand 2.9c Hong Kong 2.9c Taiwan 2.9c Canada 2.1c

Special numbers (13xxxx and 1300xxxxxx numbers)

27.5c per call

See our rates for International Calls

CLI is a feature included on Cumulus call plans.

OFFERS for Digital Voice Services

When you choose 4 lines and the following term, we’ll include the services listed below.

12 month contract: Setup of Phone System & Voicemail to Email

24 month contract: Setup of Phone System & Voicemail to Email AND Auto Attendant (IVR) – including Voice Recordings

If there are some features here that you don’t want or need please speak to us because we can customise a solution that suits your needs.

 

VoIP Service Definitions

Line Subscriptions

The term ‘line’ is usually associated with a copper wire coming into your office. This line normally comes with the functionality to allow you to make voice calls and each one comes with its own “telephone number”. With a VoIP service the meaning is different.

Because you are using your Broadband Internet access to “transport” your calls, the term line (also known as a channel, extension or subscription) is now used to describe the ability to “handle” more than one concurrent conversation (at the same time). It also includes features like the ability to:

• Put a call on hold
• Transfer calls
• Allow for direct indial to each extension (saves having to route the call through reception)
• Separate voicemail for each extension
• Voicemail-to-email, and more

Every VIRION service comes with a Direct Indial Number (called a DID). You can choose whether to make these numbers known to your customers (have them call you directly, bypassing Reception), or have every call go through reception before they get to you. You can configure your VoIP Telephone System with even more advanced features over and above the VoIP Subscription you receive from VIRION, but a subscription includes the following features for no extra charge:

• Follow-Me to a list of different numbers if required including mobile or international numbers
• Voicemail-to-Email so your voicemail messages are emailed to you no matter where you are

Using a VoIP service you can ‘port’ your existing Telstra or Optus number across to us and pay VoIP rates.

Call Rates

VIRION uses the highest business grade vodecs and whitelist international carriers to ensure that along with cheap call rates, your business has the highest voice quality.

Some VIRION customers use the major carriers like Optus and Telstra for their phone systems (because they are committed to the high cost of their telephone system) but have devices like the PAP2 attached so that they make all their outbound calls through VIRION VoIP. Other customers have a full solution provided by a VIRION VoIP Partner (including Broadband Internet access) so that all the calls they make and receive go through our telecommunications grade VoIP platform and using a direct pipe into our platform.

Our call rates are typically half of Telstra’s normal retail call rates which represents a huge saving.

VIRION uses the highest business grade vodecs and whitelist international carriers to ensure that along with cheap call rates, your business has the highest voice quality. Prices do not include GST.

1300 Numbers

1300 numbers were made famous because you could take them with you anywhere and they created a perception of your organisation being larger and more sophisticated. If you moved your business address your telephone number would come with you and you could promote yourself in different states without promoting a different number. This was particularly important when the cost of national calls was billed by the minute.

They are now called special numbers and their billing is unique in that the caller now pays a slightly higher price at between 25-30c depending on their carrier, but the owner of the number is charged for the time a caller spends on the line.

If you are still a fan of 1300 numbers or have an existing number that you want to port across our system is configured to make it easy by displaying inbound numbers on our monthly digital call record reports.

The cost of calls to your 1300 number depends upon the calling plan of the people who call you. The prices below are the costs you incur for having a 1300 number.

VoIP Business Telephone System Handsets

VoIP handsets enable your small business to take advantage of the functionality and flexibility of a hosted CloudPBX. These handsets can be located in remote offices like staff or contractors homes or even interstate or international offices.

Learn more about Business Telephone System Handsets

Business Telephone System Call Flow Scenarios

Do you want to see how most people handle the calls with their business telephone system? These call flow scenarios enable you to quickly choose from the most common choices and can help you get a good solution quickly.

Business Telephone System Scenarios

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Learn about our other VoIP call plan and call rates..