There are some fundamental questions that need to be answered whenever a new Business Telephone System PBX is setup. This includes information like which phone rings first when a caller dials your main number and whether you’d like one main voicemail message for all extensions or different messages for different extensions.
Other things to consider are:
- If the reception phone doesn’t answer the call in time, where should it be routed to.
- Would you like more than one phone to ring when the main line is called.
- Which DID (phone number) would you like to allocate to each person.
- Would you like to have abbreviated dialling so it’s easy to transfer calls from extension to extension.
You CloudPBX is configured and then your VoIP handsets are configured to work with the business grade VoIP service.
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