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Why Offer a Free Measure and Quote?

How to win business on the spot!

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THERE ARE REWARDS AS WELL AS RISKS to providing people with a quote for work, but one of the bigger risks is offering a free measure and quote, only to have the quote knocked back in favour of a competitor’s cheaper one.

This said, despite the risks attached to offering to come out for free and quote a job, it’s still a good way to operate your business.

Why a free measure and quote is good

There are a lot of benefits to visiting a client to provide a free measure and quote, even if you run the risk of wasting your time and money should the quote not be accepted. We take a look at some of these:

You’ll better understand the client and scope of works

Quoting for a job will help you to understand the client and the scope of the project at the same time. People are put more at ease when they know they’re not obligated to pay you just to come out and prepare a quote, so you’ll have better luck getting prospects. You’ll also be able to discern the kind of client the prospect is likely to be, so you can weigh up how to proceed.

Helps you evaluate potential risks

Remember risks can involve both the physical risk of injury but also other more nebulous risks, like a client who doesn’t pay on time or is unrealistic about timeframes, costs or the types of materials required. With experience, you’ll become better at seeing the warning signs early on, but if you’re new to being self-employed, these are things you should pay particular attention to.

How to make a sale there and then

As we said in our previous post about the risks and rewards of quoting, if you make it easy for people to do business with you, you’re more likely to get quick or even immediate acceptance of your quotes. This is really important as a business, because it keeps in a steady stream of work, which is good for your cash flow, and ultimately, costs you less money — because you’re not following up on unaccepted quotes — in the long run.

Show you’re reliable and keen

In many of our blogs we’ve strongly suggested that using a cloud-based accounting application like Xero, MYOB or QuickBooks makes it really easy for prospects to accept estimates and to pay you. Better still if you can produce estimates for prospects while you’re still at their home or business. This shows you’re reliable, well organised and keen.

Demonstrating efficiency, organisation and enthusiasm are clearly attractive qualities in any builder, tradesperson or other small business person who provides on-site quotes (they’re attractive qualities in anybody!) because it shows that you care about the work you do and that you’ll do it in a timely manner.


learn myob xero excel quickbooks online training course videosFor help creating sales and marketing messages that will deliver more leads to your business or determining the right places to advertise your business online, contact the team at Virion for more information about our content marketing services.


 

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Why It’s Vital Not to Over-Quote

The risks of quoting too high

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THERE ARE PROS AND CONS to charging a day rate. But part of charging the right day rate involves quoting jobs correctly.

Part of charging the right day rate involves quoting jobs correctly.

And what are the requirements for quoting a job properly? You need solid experience in the field you work in, and the ability to evaluate a job thoroughly to ensure you’ve accounted for all the things could crop up once work commences.

Beware of over-quoting

Yes it is important to take into account things that could come up after you start a job that might require additional materials and time. This said, don’t factor them into your quote unless you’re reasonably sure they could occur. If you do, you risk your quote being too high.

Providing someone with an unnecessarily high quote reduces the likelihood that they’ll accept it, which only just ends up costing you money — you spent time working on the quote, after all.

Quote what the market will bear

If you’re an experienced builder, your hourly rate is going to be much higher than a labourer’s, who is paid between $20 and $30 an hour. If you’re quoting for a job that requires substantial digging, which is time-consuming, but ultimately, unskilled work, subcontract that out to a labourer, to keep the price to your client down.

Again, you’re unlikely to have your quote accepted if you’re quoting to do all of the work yourself at your regular rate. Most people will get more than one quote, so if you’re quoting above what the market rate is for a given job, you probably won’t get the work.

Make your quote easy to accept

Use electronic accounting software like Xero, MYOB or QuickBooks to create estimates that you can email to your clients while you’re still talking to them. This means they’ll be able to ask you any questions about the quote, and possibly even accept it on the spot.

Use electronic accounting software like Xero, MYOB or QuickBooks to create estimates that you can email to your clients while you’re still talking to them.

This will reduce the amount of estimates you have to spend time following up on, and also help you to better structure your work as you’ll have a more steady flow of work.



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Maybe you’re a sole trader, tradesperson or small business owner who would like help figuring out  the right places to advertise your business online.

Contact the team at Virion for more information about our content marketing services to suit your budget.


 

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Don’t Quote and Lose Thousands, Schedule Ahead

Offering a free measure and quote is a great way to get to know a prospective client and to better understand the project at hand, as we’ve mentioned previously in our post, Why Offer a Free Measure and Quote?

Of course, there’s always the risk that your quote won’t be accepted and that you’ve wasted time that could’ve been spent working and earning money, but what alternative do you have?

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Get Your Quotes Approved Quicker Online

How to quote ON THE JOB

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FOR TRADESPEOPLE, SOURCING NEW WORK and ensuring you’re getting paid on time, are integral parts of running your own business. As a tradie, the time between quoting for a job and it being accepted by a client can often run into weeks — or worse, months — which can adversely affect your business’s cash flow.

Unlike other small businesses, which can quote for jobs without having to leave their office, a tradesperson has to measure and quote for each job in person. It’s in a tradesperson’s best interest, then, to convert the vast majority of those quotations into jobs.

Quote online, in real time

Many tradespeople, while they may using a cloud-accounting package like Xero or MYOB AccountRight Live, they’re not using it efficiently.

Each time you go out to measure and quote for a new job, draw up the quote on your smartphone or tablet, and send it to your prospect while you’re still talking to them (some cloud-accounting packages allow you to send quotes and invoices by text as well as email).

Each time you go out to measure and quote for a new job, draw up the quote on your smartphone or tablet, and send it to your prospect while you’re still talking to them.

Sending a quote to a prospect before leaving, gives them the opportunity to ask any questions they may have, and may just result in immediate acceptance. But even if they don’t accept right away, it shows you’re keen, capable and ready to do the work.

If they have to wait a day or more for the quote, it could send the message you’re too busy or not interested. It’s also gives the prospect time to “cool off” from the initial excitement, and potentially have second-thoughts about getting the work done.

Connect to your sales software

The next thing you need is to make sure you have a full history of correspondence with your prospects. If you’re not already, you should start using a sales application, like Hubspot. Its basic plan is free, while its premium plan costs US$50/month. Hubspot connects to your Gmail account, and lets you send tracked sales emails — you can also connect it to an application like AWeber or Mailchimp to send marketing emails.

By sending your quotes and other sales emails through your sales software (Hubspot also lets you make free voice calls anywhere in the world), they’ll be tracked, so you not only have a full record of your correspondence with that prospect, but you’ll also see when they’ve opened your emails, clicked on links, opened documents, and so on.

You can also share your calendar with prospects so they can see times when you’re available to complete their job, without having to call and find a suitable time.

Follow up, follow up, follow up!

If you don’t personally have the time to follow-up, you should have someone do it for you — hire a virtual assistant, for instance. A lot of the time, depending on the job, people are still weighing up whether to get the work done and when. A phone call is often all it takes to get a quote accepted.

If you can’t get hold of them on the phone, then “automate” your contact with your prospects. Use your sales software to send “sequenced” emails — that is, a series of emails scheduled to go out at a particular time, when the recipient has or has not taken a particular action. 

If you can’t get hold of them on the phone, then automate” your contact with your prospects. 


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For help creating sales and marketing messages that will deliver more leads to your business, contact the team at Virion for more information about our content marketing services.