Category: IP Handsets

information about IP handsets

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Siemens Gigaset C470IP – Registering a Handset

C470IP VoIP Phone System
C470IP VoIP Phone System

C470IP is a very simple IP PBX with basic VoIP functionality however it can connect up to 5 additional handsets. Multiple handsets can be registered to be used with a single VoIP phone number (endpoint) or multiple endpoints.

Configuring a C470IP System

Most IP PBX’s can be configured by entering the IP address of the device. An IP Address looks something like 192.168.0.2 and it’s just a location for a device that is located on your local network.

To get the IP address of your Siemens C470IP system, press the blue “Paging Button” that normally gets each of the handsets ringing. You’ll see the IP Address displayed on the handset.

Type that address into your browser and the normal password is 0000. You can then log in to the admin area, setup phone numbers, handsets and manage how calls are handled – things like which phone number rings on which handset.

Handset registration process

When you get another handset to use with your system you can register it using the following procedure:

Turn on additional handset

On the phone menu, Navigate to Settings > Handset > Register H/Set

Enter your system PIN, (default is “0000”)

Press and hold INTERCOM button on base station until handset is registered (it will show an icon like the phone is ringing).

 

Great for Virtual Assistants

You can then go into your IP PBX admin and rename the handset to something that makes more sense to you. For example if you operate a home based business as a virtual assistant you can have one line for home and a couple others for your own business and any business you’re answering calls for.

We’ve had quite a bit of interest from virtual assistants who are using these phone systems because they are cheap and enable them to take advantage of cheap voip rates and have some great features like group pickup, assisted call transfer and can be combined with the VoIP service features like voicemail-to-email.

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Gateways & ATAs IP Handsets IP PBX equipment News Small Business Phone System Plans VOIP Equipment VoIP Support

What is an upstream provider?

VoIP and Internet Service Providers for small businessIn the world of cloud-based hosting and VoIP Business Telephone Systems an upstream provider is anyone who provides storage or switching capabilities. It’s really just another term for a wholesale provider.

One example could be your website hosting provider – they have a storage capacity that enables thousands of people to visit your website and many other customers websites and you rent a small bit of space from them.

CloudPBX Hosted PBX VoIP business telephone systemIn the world of Hosted PBX Telephone Systems we manage a call switching platform that is hosted at a Carrier-grade data centre and we connect to wholesale partners for Internet access as well as “switching” calls between carriers both locally via landline and mobile as well as internationally to landlines and cellular networks.

Each one of these providers is an Upstream Provider and they each operate their own equipment at a data centre.

It is important to understand that YOU have several upstream providers of your own. For example if you don’t use the Broadband Internet service of your telephone system provider (that avoids the public internet and connects directly with our VoIP platform) you are using what is called as the “Public Internet” and if something happens to your Internet connection it may affect your VoIP Business Telephone service.

Disruptions

An issue can occur with your Internet Service Provider (ISP) for several reasons:

  • They may perform an upgrade or an update to maintain, fix or improve their service and this may require the service to be shut down temporarily.
  • They might experience a physical calamity like loss of power or issue with the data centre building
  • They might experience a hardware failure of some computer equipment at the data centre

Resetting

When a disruption occurs you may need to do something on your own Router/Modem or VoIP equipment – like turn it off and then on again, ie. resetting it.

Hosted Telephone System providers work with many upstream providers (for the same services in some instances) and are able to redirect voice traffic from one to another as needed. When a problem occurs with one upstream provider we can re-route traffic to a different upstream provider and if that happens you may need to reset your equipment to ensure that it connects with the changed settings.

See your local IT Consultant

If you do experience issues with connectivity you need to make contact with the person who supports you and your local computer equipment. They will usually be able to troubleshoot the problem and deal with the relevant supplier (and speak their language).

See the advanced call handling features of modern Hosted Business Telephone Systems.

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IP Handsets

Cisco SPA509G 12-line IP Phone

cisco-spa509g IP phone handset for small business phone systems

Full-featured 12-line business-class IP phone supporting Power over Ethernet (PoE)

  • Monochrome backlit display for ease of use, aesthetics, and on-screen applications
  • Connects directly to an Internet telephone service provider or to an IP private branch exchange (PBX)
  • Cisco HD Voice for unsurpassed voice clarity and enhanced speaker quality
  • Easy installation and highly secure remote provisioning, as well as menu-based and web-based configuration
  • Supports up to two Cisco® SPA500S Expansion Module, adding up to 64 additional buttons*
  • Supports both Session Initiation Protocol (SIP) and Smart Phone Control Protocol (SPCP) with the Cisco Unified Communications 500 Series for Small Business

Part of the Cisco Small Business Pro Series, the SIP-based Cisco SPA509G 12-line IP Phone with Programmable Keys (Figure 1) has been tested to ensure comprehensive interoperability with equipment from voice over IP (VoIP) infrastructure leaders, enabling service providers to quickly roll out competitive, feature-rich services to their customers.

With hundreds of features and configurable service parameters, the Cisco SPA509G addresses the requirements of traditional business users while building on the advantages of IP telephony. Features such as easy station moves and shared line appearances (across local and geographically dispersed locations) are just some of the many advantages of the SPA509G.

The Cisco SPA509G 12-line IP Phone with Programmable Keys also supports productivity-enhancing features such as VoiceView Express and Cisco XML applications when used with the Cisco Unified Communications 500 Series in SPCP mode.

The Cisco SPA509G uses standard encryption protocols to perform highly secure remote provisioning and unobtrusive in-service software upgrades. Remote provisioning tools include detailed performance measurement and troubleshooting features, enabling network providers to deliver high-quality support to their subscribers. Remote provisioning also saves service providers the time and expense of managing, preloading, and reconfiguring customer premises equipment.

For more information visit the Cisco SPA509G product website.


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IP Handsets News

Cisco SPA525G 5-Line IP Phone with Color Display

Cisco SPA525G 5-line IP phone with colour display

Highlights

• Full-featured and stylish 5-line business IP phone supporting up to two SPA500S (32 button) expansion modules

• Enhanced connectivity, with Power over Ethernet, 802.11g Wi-Fi client mode, and Bluetooth headset support

• Graphic-rich, high-resolution 3.2-inch QVGA 320 x 240 color screen

• Simple, easy, and highly secure wireless setup with industry-standard push-button WPS and quick provisioning capabilities for mass-scale service provider activation

• Embedded SSL VPN client for secure phone connectivity to your IPPBX over any public internet connection

• Support for multimedia functions, such as playing MP3’s, displaying digital photos, viewing RSS feeds, and displaying video surveillance camera streams

• Multi feature support, such as caller ID, call forwarding, call transfer, 3-way conferencing, call parking, call history, phonebook, and built-in full-duplex speakerphone

• Supports both SIP with SPA9000 or leading third party call control platforms and SPCP Protocols with Cisco Unified Communication 500 Series

Product Features

The Cisco SPA525G 5-Line IP Phone with Color Display (Figure 1) is an excellent choice for businesses that require an enhanced user experience with a hosted IP telephony service, an IP private branch exchange (PBX), or a large-scale IP Centrex deployment. The SPA525G uses industry-leading SPA voice over IP (VoIP) technology from Cisco, with high-quality hardware providing additional connectivity via Bluetooth for headset connectivity, Power over Ethernet (PoE) (802.3af), or a Wireless-G client (802.11g).

Standard features on the Cisco SPA525G include five active lines, VLAN-capable dual switched Ethernet ports, 802.3af PoE support, a 3.2-inch QVGA color display, a full-duplex, high-quality speakerphone, a Bluetooth interface for headset connectivity, a Wireless-G (802.11g) client, a 2.5-mm stereo headset port, and a USB 2.0 host port. Each line can be configured independently to use a unique phone number (or extension) or can use a shared number that is assigned to multiple phones. The power supply for the SPA525G is sold separately. The optional SPA500S 32-Button Attendant Console adds up to 64 buttons for receptionist applications.

Read more about the Cisco SPA525G 5-Line IP Phone.

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IP Handsets News

Cisco SPA504G IP phone

Cisco SPA504G IP phone handset
Cisco SPA504G IP phone handset

Cisco SPA504G IP phone handset
Cisco SPA504G IP phone handset

This phone is the most ideal replacement for the discontinued Linksys (Cisco) SPA942

Cisco SPA 500 Series IP Phones offer a range of features including:

  • Full-featured business-class IP phone supporting Power over Ethernet (PoE)
  • Monochrome backlit display for ease of use, aesthetics, and onscreen applications
  • Connects directly to a hosted IP telephony service or an IP private branch exchange (PBX)
  • Wideband audio for unsurpassed voice clarity and enhanced speaker quality
  • Easy installation and highly secure remote provisioning, as well as menu-based and web-based configuration
  • Supports both Session Initiation Protocol (SIP) for Cisco SPA 9000, open source, and hosted telephony solutions and Smart Phone Control Protocol (SPCP) for Cisco Unified Communications 500 Series for Small Business
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IP Handsets

Linksys (Cisco) SPA932 Reception Console

Linksys (Cisco) SPA932 reception console
Linksys (Cisco) SPA932 reception console

Enrich IP Phone Functionality

Part of Cisco Small Business IP Phone Series, the SPA932 offers easy setup and intuitive controls that make central call handling for a small business as easy as plugging in the system’s IP phones. The SPA932 allows a central location to quickly and effortlessly direct calls, with easy monitoring of line status to see who’s on the phone. Because it’s modular, two additional consoles can be easily deployed, for a total of 64 lines.

Additional features of the Cisco SPA932 Attendant Console include:

  • A design made to specifically service the Cisco SPA962 IP phone
  • 32 programmable buttons to simplify dialing and call transfers
  • Line status – idle, ringing, busy, or null – with LEDs on every button
  • A single power-source design that draws electricity from the SPA962’s power supply

For more information see the Cisco link: http://www.cisco.com/en/US/products/ps10037/index.html

To order your virion business grade VoIP phone system use our Instant Trial Application form: http://virion.com.au/instant-trial-application/

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IP Handsets VOIP Equipment

Linksys SPA962

linksys spa962 ip phone
linksys spa962 ip phone

These phones have bee discontinued by Cisco and we recommend the Cisco SPA500 series phones as the most ideal replacement.

The huge, high-resolution, full-color liquid crystal display on this six-line telephone offers top- of-the-line IP telephony performance. Part of Cisco Small Business IP Phone Series, the SPA962 allows business users to configure each of its lines for unique phone numbers or extensions, or assign them a shared number to be used by multiple phones.

The Power over Ethernet feature enables the SPA962 to power up without need of an additional electrical source. Based on the SIP standard, this phone is designed to handle the feature-rich services that providers continually roll out to their customers.

Additional features of the Cisco SPA962 IP Phone include:

  • Dual-switched Ethernet ports, speakerphone, caller ID, call hold and conferencing
  • Speakerphone and 2.5 mm headset port
  • Power over Ethernet 802.3af, allowing for single-source electricity without an additional power supply
  • The ability to connect directly to an Internet telephone service provider, an IP PBX, or a large-scale IP Centrex deployment
  • Easy station moves, presence, and shared line appearances across local and geographically dispersed locations

For more information see the Cisco link: http://www.cisco.com/en/US/products/ps10040/index.html

Up to 6 virtual numbers can be configured on the device so it can perform confidently as a receptionist phone, however if you have more than 6 lines and want the functionality of seeing who is currently on the phone and have the ability to transfer calls quickly you can easily add on the Linksys SPA932 Reception Console and upgrade your service to an IP PBX using the SPA9000.

To get started on your small business VoIP phone system solution today, visit our Instant Online Application.

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IP Handsets

Linksys SPA942

linksys SPA942 ip phone
linksys SPA942 ip phone

These phones have been discontinued by Cisco and we recommend replacement by the Cisco SPA504G IP phones.

Four active lines and dual switched Ethernet ports offer incredible flexibility to the home or small-business Internet telephony user. Part of Cisco Small Business IP Phone Series, the SPA942 IP Phone can be configured to carry a unique phone number or extension for each of its lines, or can be configured to use a shared number over multiple phones.

Based on the SIP standard, the SPA942 is able to easily integrate new features and services offered by providers. A high-resolution display makes for easy menu- and web-based configuration.

Additional features of the Cisco SPA942 IP Phone include:
  • Power over Ethernet 802.3af, allowing for single-source electricity without an additional power supply
  • A high-resolution graphical display; dual switched Ethernet ports; high-quality, full-duplex speakerphone; and a 2.5 mm headset port
  • The ability to connect directly to an Internet telephone service provider or to an IP PBX
  • Easy station moves, presence, and shared line appearances across local and geographically dispersed locations

For more information please see the Cisco website: http://www.cisco.com/en/US/products/ps10039/

Order phones for your business with a virion business voip service at this website – click here.