Categories
Assisted Call Transfer Gateways & ATAs Group Pickup IP Handsets IP PBX equipment News Telephone System Features Voicemail-to-email VoIP Call Rates VOIP Equipment

Siemens Gigaset C470IP – Registering a Handset

C470IP VoIP Phone System
C470IP VoIP Phone System

C470IP is a very simple IP PBX with basic VoIP functionality however it can connect up to 5 additional handsets. Multiple handsets can be registered to be used with a single VoIP phone number (endpoint) or multiple endpoints.

Configuring a C470IP System

Most IP PBX’s can be configured by entering the IP address of the device. An IP Address looks something like 192.168.0.2 and it’s just a location for a device that is located on your local network.

To get the IP address of your Siemens C470IP system, press the blue “Paging Button” that normally gets each of the handsets ringing. You’ll see the IP Address displayed on the handset.

Type that address into your browser and the normal password is 0000. You can then log in to the admin area, setup phone numbers, handsets and manage how calls are handled – things like which phone number rings on which handset.

Handset registration process

When you get another handset to use with your system you can register it using the following procedure:

Turn on additional handset

On the phone menu, Navigate to Settings > Handset > Register H/Set

Enter your system PIN, (default is “0000”)

Press and hold INTERCOM button on base station until handset is registered (it will show an icon like the phone is ringing).

 

Great for Virtual Assistants

You can then go into your IP PBX admin and rename the handset to something that makes more sense to you. For example if you operate a home based business as a virtual assistant you can have one line for home and a couple others for your own business and any business you’re answering calls for.

We’ve had quite a bit of interest from virtual assistants who are using these phone systems because they are cheap and enable them to take advantage of cheap voip rates and have some great features like group pickup, assisted call transfer and can be combined with the VoIP service features like voicemail-to-email.

Categories
Gateways & ATAs IP Handsets IP PBX equipment News Small Business Phone System Plans VOIP Equipment VoIP Support

What is an upstream provider?

VoIP and Internet Service Providers for small businessIn the world of cloud-based hosting and VoIP telephony an upstream provider is anyone who provides storage or switching capabilities. It’s really just another term for a wholesale provider. One example could be your website hosting provider – they have a storage capacity that enables thousands of people to visit your website and many other customers websites and you rent a small bit of space from them.

In the world of VoIP we manage a call switching platform that is hosted at a Carrier-grade data centre and we connect to wholesale partners for Internet access as well as “switching” calls between carriers both locally via landline and mobile as well as internationally to landlines and cellular networks. Each one of these providers is an Upstream Provider and they each operate their own equipment at a data centre.

It is also important to understand that YOU have several upstream providers of your own. For example if you don’t use virion’s Broadband Internet service (that avoids the public internet and connects directly with our VoIP platform) you are using what is called as the “Public Internet” and if something happens to your Internet connection it may affect your VoIP service.

Disruptions

An issue can occur with your Internet Service Provider (ISP) for several reasons:

  • They may perform an upgrade or an update to maintain, fix or improve their service and this may require the service to be shut down temporarily.
  • They might experience a physical calamity like loss of power or issue with the building
  • They might experience a hardware failure

Resetting

When a disruption occurs you may need to do something on your own Router/Modem or VoIP equipment – like turn it off and then on again, ie. resetting it.

We work with many upstream providers (for the same services in some instances) and we are able to direct traffic from one to another as needed. When a problem occurs with one upstream provider we can re-route traffic to a different upstream provider and if that happens you may need to reset your equipment to ensure that it connects with the changed settings.

See your local IT Consultant

If you do experience issues with connectivity you need to make contact with the person who supports you and your local computer equipment. They will usually be able to troubleshoot the problem and deal with the relevant supplier (and speak their language).

Categories
Gateways & ATAs IP PBX equipment

Quintum Tenor Series BX ISDN to VoIP MultiPath Switch

The NET Tenor series BX MultiPath Switch offers enterprises using ISDN Basic Rate Interface (BRI) lines an easy, cost-effective way to capitalize on the power of Voice over IP (VoIP). The Tenor integrates VoIP gateway functionality with its unique intelligent call routing, MultiPath architecture, and QoS support all in one solution.

Advantages:

2, 4 or 8 BRI S/T ports

Up to 16 VoIP channels

MultiPath and Gateway configurations

Overview:

The NET Tenor Series BX MultiPath Switch offers enterprises using ISDN Basic Rate Interface (BRI) lines an easy, cost effective way to capitalize on the power of Voice over IP (VoIP). The Tenor integrates VoIP gateway functionality with its unique intelligent call routing, MultiPath architecture, and QoS support all in one solution.

Enterprises can benefit from a variety of valuable applications such as PBX extension, remote office connectivity, long distance consolidation and call centers. BX Series products can support either 2, 4 or 8 BRI lines.

All NET Tenors offer a complete SIP-based VoIP solution for the branch office or for service provider customer premise equipment, providing full survivability in the event that access to the central and/or hosted IP PBX is lost. Because it delivers a complete solution in a single device – and because it offers such easy, scalable implementation and management – the Tenor significantly reduces the total lifecycle cost of VoIP deployment, while optimizing service reliability. Tenor also offers PSTN connectivity and legacy equipment integration for both analog and modem based devices.

Read more from the Vendors website

Sign up for your Instant Business VoIP Trial

Request a Quote

Categories
Gateways & ATAs IP PBX equipment

Quintum Tenor series AF VoIP MultiPath Switch

This information is directly from the Vendors website.

The NET Tenor AF Series gives small businesses, SOHOs and branch offices with analog voice infrastructures an easy, cost-effective way to capitalize on the power of Voice over IP (VoIP). Tenors offer a complete survivable branch office solution providng support for integrating analog endpoints and the PSTN, while offering back-up call processing support for all SIP and analog calls.

TENOR SERIES GATEWAY ADVANTAGES:

  • 2, 4, 6 or 8 Analog line and trunk interfaces
  • Up to 8 simultaneous VoIP calls
  • Available in MultiPath or Gateway configurations

Overview

NET’s Tenor Series switching/gateway solutions are deployed worldwide to provide highly reliable, easy-to-implement VoIP connectivity in a full range of enterprise and service provider environments. These highly adaptable solutions work with traditional PBXs, legacy analog equipment, IP PBXs and IP phones, and SIP-based communications environments. They are perfect for deploying VoIP in small enterprises, SOHO or remote offices of larger enterprises, where analog and modem-based devices are common.

BRANCH OFFICE VOIP ACCESS SOLUTION FOR IP PBXS AND IP CENTREX

All NET Tenors offer a complete SIP-based VoIP solution for the branch office or for service provider customer premise equipment, providing full survivability in the event that access to the central and/or hosted IP PBX is lost. Because it delivers a complete solution in a single device – and because it offers such easy, scalable implementation and management – the Tenor significantly reduces the total lifecycle cost of VoIP deployment, while optimizing service reliability. Tenor also offers PSTN connectivity and legacy equipment integration for both analog and modem based devices.

Read more from the Vendors website

Sign up for your Instant Business VoIP Trial

Request a Quote

Categories
IP PBX equipment VOIP Equipment

Linksys SPA9000 Telephone PBX

Setting up the internal telephone system for a small business was once strictly the domain of the phone company. Now, you can not only do it with a cost-conscious voice over IP (VoIP) connection, but it’s also so simple just about anyone can set up a fully working system in minutes.

Part of Cisco Small Business Voice Systems, the SPA9000 Voice System combines all the features of a traditional phone system—automated attendant functions, three-way conferencing, intercom, hold music, call forwarding, and more—with low-cost long-distance service and a single network for both voice and data.

Additional features of the Cisco SPA9000 Voice System include:

  • High-end features comparable to voice services traditionally found in large businesses
  • Support for 16 Cisco IP phones
  • Multiple levels of password-protected access
  • The ability for an Internet telephone service provider to remotely update software and settings
  • Support for advanced features like shared line appearances, hunt groups, call transfer, call parking, and group paging

More information: http://www.cisco.com/en/US/products/ps10031/index.html

This device is a low priced but powerful alternative PBX system for business grade VoIP services. You will need to have or purchase some IP handsets to use with your SPA9000 and we recommend the Linksys (Cisco) SPA942 handsets or if you want a larger phone to handle up to 6 lines get the Linksys SPA962.

If you have more than 6 lines and want your receptionist to know when staff members are busy or available and have the ability to transfer calls quickly then include the Linksys (Cisco) SPA932 in your order.

Get started by purchasing an SPA9000, book a technician and Instant Trial Application with virion.