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Call Queue Case Studies Cisco Business Telephone Systems Line Hunt Telephone System Features VoIP Features

CloudPBX Business Telephone System for Bookkeepers

Case Study for CloudPBX

We recently had a bookkeeping business order a business telephone system for their key administration people and they wanted it all in the cloud. They wanted features like Line Hunt, Remote Extensions, Softphones on Mobile devices, and Call Queues and the challenge was that each person in the admin team where located from their own home offices – enter the CloudPBX.

Key benefits of cloud based online services is that your business telephone system is located in a secure data centre, your staff’s VoIP telephone handsets are located on their desks and the two talk to each other via the Internet. If you have a team in remote locations yet you still need them to be part of the same telephone system then CloudPBX is the best solution for you.

Want Cisco VoIP Handsets?

Our customer had their mind on Cisco VoIP telephone handsets and they wanted to take advantage of our Cheap Telephone System offer so we provided them with some Cisco phones from our rental stock and they worked perfectly. Because they took advantage of our low rental rate for their business phone system Cisco handsets they only needed to pay for their VoIP call services.

3 handset Business Telephone System

For a low minimum monthly fee our bookkeeping business received:

  • 4 telephone numbers,
  • 3 handsets,
  • unlimited calls to local and national numbers,
  • free calls between handsets (even though they’re in remote locations),
  • cheap calls to mobiles and
  • a business grade telephone system that has all of the call handling features most businesses desire.

Use Your Current Internet Service Provider

Our client uses Telstra as their ISP in two of the locations and iiNet in another and despite the variety of different hardware used at the remote sites their new business phone system worked easily. It is important to note that the quality of your VoIP telephone service is dependent on your broadband Internet so if your Internet goes down your telephone system won’t operate so we always recommend a business grade broadband plan.

Virtual Assistants and Cloud Bookkeepers

Many of our clients are virtual assistants or independent contractors who run their businesses from their home so we’re always proud to promote our CloudPBX as a service that enables all of these remote workers to be connected to your business telephone system and able to respond to customers needs quickly.

Request a Quote for a Business Telephone System

If you are starting a new business, relocating or just want to upgrade your telephone system to one that has powerful PBX features, low cost and great support, then Request a Quote from us.

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News

Group Pickup

Group pickup is a feature that allows all extensions in your organisations to pickup a call. If you are working in a group environment like a sales team or administration office and you hear another phone ring you can answer it. The group pickup feature needs to be activated on the VoIP service to become active if you are using a cloud based telephone PBX system. If you have an internal PBX system in your office (like the Linksys SPA9000) speak to your onsite consultant about configuring the group pickup feature.

Group pickup is a handy feature if you have a follow me scenario going from reception to another user and you’d like to answer the call directly rather than wait for it to get to you. If you are working at a different desk where the phone is not included in the follow me scenario you can now answer the call.

Visit the support section to learn more.

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Hosted PBX (CloudPBX) Soft Phone softphones Telephone System Features VOIP Equipment VoIP Features

CounterPath Bria Softphone

Bria 3 is a carrier-grade next generation softphone application that enables you to manage your communications easily and efficiently – all from your computer desktop. Replacing or complementing your hard phone, the Bria softphone allows you to make VoIP and Video calls over IP, see when your contacts are available, send Instant Messages and transfer files with ease and efficiency.

Built on SIP and open standards, Bria is proven interoperable with many of the industry’s standard platforms and devices. It now also includes features specifically designed for business and enterprise users and can be deployed within an enterprise environment either by manual configuration via the softphone Graphical User Interface (GUI) or by using a provisioning server.

The latest softphone technology

Bria 3 is the first CounterPath softphone based on Windows Presentation Foundation (WPF) and .net for Windows, and Cocoa for Mac, the most flexible user interface frameworks currently available. This foundation enables a dynamic interface with new task flows and customization options for an unprecedented user experience.

Click here for more information: http://www.counterpath.com/bria.html

CloudPBX Hosted PBX LogoSoftphones are powerful with CloudPBX

Mobile phones and even tablets like Samsung, iPad and even Windows tablets are a fantastic platform for softphones connected to a business telephone system based on a CloudPBX (hosted PBX) system. Learn more about how they can help you get a cheap phone system with enterprise grade features!

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virion business voip phone systems

Hosted PBX

virion Hosted PBX is a total business phone service. It uses VOIP technology (your phone service is delivered over the internet). We maintain the equipment. We host the software. We make the upgrades.

You just use your phones like you normally would. To your customers, it’s business as usual. Whether they’re talking to your main office, leaving a voice mail, being transferred across the country, or speaking to someone working from home, it all happens seamlessly.

Whether you have one office, or ten.