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It’s Clear You Want to Port Away

Phone Numbers are no longer attached to your local Telstra exchange

port your landline number away from Telstra for VoIP business telephone systems

Many companies are moving to VoIP and enjoying the benefits of a digital telephone service and the most obvious benefit is to be able to take your phone number anywhere you want. In the olden days your telephone number was linked to the copper wire that comes into your home or office, but these days a phone number is virtual – it doesn’t matter where you are. Many larger companies have a different phone number for each state that are all answered in a central location. These days phone numbers are completely separate to the cabling that carries the voice signal.

Mobile and Landline Phone Numbers

There was a time in the early days of mobile phones where mobile phone carriers could keep a customer for many years because we didn’t want to change our phone numbers – changing carriers meant you had to change your mobile phone number! Many small business owners still believe that they need to change their landline phone number if they move their office location but that is not the case with VoIP – you can take your number with you now.

Port Away

When you move your phone number from one carrier to your new carrier it’s called Porting Away and it happens quite often. In our experience most request to port away involve those customer who want to move away from Telstra (mainly because they are a huge supplier and have most of the landline customers) and those carriers who tied customers into long-term and expensive plans (we won’t name names).

If you are interested in porting away from your existing phone number carrier just use the PAF (Porting Application Form) from our VoIP Support site.

Wholesale Account Number

When you Port Away the application form asks for the account number for the phone number you want to port away and many customers believe this number appears on the monthly phone bill, but it doesn’t. Often you’ll need to call the leaving carrier, let them know that you are porting away from them and need to get the wholesale account number for the phone number you want to port away. Once we have this information the whole process now takes half the time it use to.

Special Offer for Small Businesses

If you are ready to move your telephone system to VoIP and start saving money but also getting all the features of a digital phone system, visit our VoIP Partner website and learn how you can get a VoIP Phone System for $1 per month.


Assisted Call Transfer News Telephone System Features VoIP Features

Assisted Call Transfer with the Virion System

virion seimens voipSo you have been clever to install the Virion VoIP phone system. This blog will now teach you how to carry out an Assisted Call Transfer using the Virion  system using your Siemens Phone.

Hierarchical Structure

The Virion phone system is structured like a hierarchy; you have the main phone at the top, then you have multiple phones from then on, depending on how many phones you have on your particular system.

When someone calls your business, anyone on the Virion System  can answer the incoming call within the hierarchy.


INT which is located on your Siemens phone  in two places:

1. The bottom left of the screen on the phone(press the button underneath), and

2. On the silver square on the left hand side (press the square on the left hand side). Once you have pressed either of the buttons a list of other users will appear on the screen.

Scroll through the list until you find the right one to transfer to, using the silver square pressing the top of the square (up) or bottom of the square (down).

Once you have select the correct phone; press the green phone to call the other phone. Once the Phone call is answered hang up the phone using the red button.


It’s really that simple to assist transfer with your Siemens phone and the Virion Phone system.


How can I use VoIP with my existing Telephone PBX System (Panasonic)

Existing Tradition Panasonic Business Telephone System

Panasonic KX-TDA30AL-business-telephone-systems-handsets-voipMost modern telephone PBX systems have the capability to connect to Voice over Internet Protocol (VoIP) so that you can save a lot of money making outbound telephone calls. We had an example of a typical request for VoIP functionality from a traditional telephone pbx system today and because it is an example of a common need and request we’ve written this blog post to help you understand what to do.

Use Your Existing Panasonic Hardware

This company has a Panasonic KX-TDA30AL telephone system ( and are paying too much for their telephony calls and line rental so they want to go VoIP. They own their telephone system so they don’t want to go out and purchase another one if they don’t need to, but they want to find a way of using it with a new VoIP service like the one we provide here at virion. When you look at the Panasonic web page for this particular system it says “Using a VoIP gateway, the system converts telephone voice signals into IP packets”, and they say on the web page that you should speak to your Panasonic dealer about pricing for IP Gateways. This is an important piece of information because a VoIP gateway does not normally come with most telephone systems, instead, the functionality is made available with the purchase of an additional piece of hardware and the cost of this hardware can be significant ($600 to $1500) depending on the brand and model of your telephone system.

The IP Gateway for this particular telephone system (the KX-TDA3450X) costs approximately $900 (by averaging the quotes we received from 3 different dealers) and this might seem expensive but the good news is that it takes a relatively short time for a technician to configure it for the virion business voip service (30 – 60 minutes).

The next aspect of this project is to consider that when you use VoIP you are using a broadband internet connection to send and receive voice data and you have the choice of can either use your existing broadband internet service or organise to have a new broadband service setup that is dedicated to voice traffic. If you are a relatively small business with up to 6 concurrent calls you can get away with an existing broadband internet connection (provided it is business grade – no drop outs – and is setup to prioritise voice data. If you expect you will have more than 6 concurrent calls it is prudent to get a dedicated Voice ADSL connection (they call this a tail or a pipe).

The final aspect of your implementing VoIP at your business is your modem and your network. You must ensure that you have a good quality modem that prioritises voice traffic and you will need to ensure that your IT consultant is involved in the implementation to ensure that the installation goes smoothly. There are many different brands depending on your budget, Draytek modems are very well regarded and one of Australia’s top bloggers has written a comparison article to find the best performs for small business (click here to read it)

Rather Get a New VoIP Business Telephone System for $1 per month?

VoIP Business Telephone System Handsets

Small Business VoIP Telephone System HandsetsVoIP handsets enable your small business to take advantage of the functionality and flexibility of a hosted CloudPBX. These handsets can be located in remote offices like staff or contractors homes or even interstate or international offices.

Learn more about Business Telephone System Handsets

Business Telephone System Call Flow Scenarios

Business Telephone System Call Flow Configurations - smallestDo you want to see how most people handle the calls with their business telephone system? These call flow scenarios enable you to quickly choose from the most common choices and can help you get a good solution quickly.

Business Telephone System Scenarios

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News Small Business VoIP FAQ's

What is the best VoIP modem router

Neerav Bhatt is one of Australia’s most successful bloggers and he has been involved with computers for many years, including the new area of social media. Neerav write a regular blog on technology and other interesting and varied topics and we came across this blog about the best modem/router to use for VoIP:

You may hear some people say that the quality of VoIP is poor. It is good to realise that the important issues really surround the quality of your broadband internet plan, quality of your modem and the Quality of Service (QoS) settings on your modem and network.

Click Here to sign up for a 30 day trial account with two telephone lines and see just how well it can work.

virion business voip phone systems

Believe in the future

Every part of our world evolves because we want to be better. The Internet and new VoIP technology gives your business access to new features and flexibility like voicemail to email, the ability to take your phone number with you (anywhere), the ability to direct calls where they need to go and so much more. The list of features grows every year and we want to give you access to these fantastic features when they become available, but if you just want to take advantage of discounted VoIP call costs we are happy to provide.